Questions schools ask before choosing a safeguarding platform.

What is Child Protect Platform?

Child Protect Platform is a secure safeguarding and child protection platform for structured reporting, case management, evidence preservation, role-based access, and audit-ready workflows.

Who is Child Protect Platform for?

It is designed for schools, education groups, safeguarding teams, child-focused organizations, NGOs, districts, foundations, and multi-site institutions that need controlled records for sensitive safeguarding work.

Does the platform work on mobile devices?

Yes. The platform is designed for responsive web access from modern desktop, tablet, and mobile browsers, so users can work without installing a separate mobile app.

Does Child Protect replace email and shared folders?

It is intended to reduce reliance on scattered emails, spreadsheets, chat messages, and shared folders for safeguarding records. Schools may still use email for ordinary communication, but safeguarding reports, evidence, actions, and decisions should be kept in a controlled workflow.

How does the platform protect safeguarding evidence?

Evidence can be handled through encrypted storage, authenticated access, role and scope controls, malware scanning, audit logging, backup discipline, and recovery planning.

Can uploaded files be scanned?

The platform is designed to support malware scanning and file safety checks before evidence is trusted in normal workflows.

Can one organization manage multiple schools?

Yes. The platform supports tenant and school separation so one organization can manage multiple schools while keeping users, records, and evidence properly scoped.

How does role-based access work?

Users are assigned roles and school scopes so they only see the records and actions appropriate for their responsibility. This supports least-privilege access for safeguarding leads, administrators, investigators, staff reporters, and auditors.

Does Child Protect support Thai schools?

Yes. The platform positioning supports Thailand-focused school safety, PDPA-aware privacy practices, Thai and English operating needs, and workflows that fit schools and education groups in Thailand.

Does the platform replace a school safeguarding policy?

No. It supports controlled workflows and records, but each organization remains responsible for its own safeguarding policy, reporting duties, legal obligations, professional decisions, and escalation process.

Does the platform make safeguarding decisions automatically?

No. Child Protect is a secure workflow and records platform. Safeguarding decisions remain with trained people, school leadership, and the appropriate responsible teams.

Can schools customize the workflow?

Yes. Implementation can include school structure, roles, reporting categories, forms, permissions, evidence handling rules, and reporting needs that fit the organization.

Is Google Workspace SSO supported?

Google Workspace SSO is planned as a future enhancement. Current deployment planning can still consider how schools manage Google identities and access policies.

What is needed before setup?

A school should identify its safeguarding leads, administrators, reporting roles, school structure, evidence handling rules, and the approval or escalation process it wants reflected in the platform.

Is there a demo or briefing process?

Yes. Interested organizations can request a platform briefing or demo through the demo page or contact page.